Privacy Policy

1. Information We Collect

Appelle Nous may collect information such as your name, email address, phone number, and details you provide when contacting our sales or customer support team. This may also include information submitted through website forms, SMS communications, and service requests.

2. How We Use Your Information

We use collected information to respond to inquiries, provide customer support, process service requests, and improve your overall experience with Appelle Nous. Your information may also be used to send SMS messages related to customer service conversations, appointment reminders, service updates, and other communications you have requested or consented to receive.

3. Communication & Support

When you contact us, we may use your provided contact details to respond to your questions, requests, or support needs in a timely and professional manner. If you opt in to receive SMS messages, we may use your phone number to send relevant service-related communications.

4. Information Protection

We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, misuse, alteration, or disclosure.

5. Information Sharing

Appelle Nous does not sell or rent your personal information. Information may only be shared when necessary to provide requested services, work with service providers, or comply with applicable legal requirements.

SMS Consent: SMS consent is not shared with third parties or affiliates. No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes.

6. Third-Party Services

Our website may use trusted third-party tools or services to support communication, website functionality, analytics, or customer service. These providers may process information according to their own privacy policies and only as necessary to provide their services. SMS consent and opt-in information are not shared with third parties or affiliates.

7. Cookies & Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better browsing experience.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business records, or meet legal obligations.

9. Your Privacy Choices

You may contact us to ask questions about your personal information, request updates to inaccurate information, or raise concerns regarding how your information is handled. You may also opt out of SMS communications at any time by replying STOP to any SMS message. For assistance, reply HELP.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact Appelle Nous:

Phone: (438) 260-0144
Email: info@appellenous.com

11. SMS Privacy & Consent

When you provide your phone number and opt in to receive SMS messages from Appelle Nous LLC, you consent to receive text messages related to customer service conversations, appointment reminders, service requests, account notifications, and other relevant communications.

• Consent: SMS consent is voluntary and is not a condition of purchasing any goods or services.

• Message Frequency: Messaging frequency may vary.

• Message and Data Rates: Message and data rates may apply.

• Opt-Out: You can opt out at any time by replying STOP to any message.

• Help: For assistance, reply HELP or visit https://appellenous.com/.

• Consent Sharing: SMS consent is not shared with third parties or affiliates. No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

For additional information about our SMS practices, please review our Terms & Conditions.